EVERYTHING YOU NEED TO KNOW
The Handmade Market is a beautiful indoor market created to support Australian designers to showcase and sell their designs to lovers of handmade design. The Handmade Market brings together, in one undercover space, the very best products from independent designers, artisans, craftspeople and gourmet food makers. Our categories include – Art & Photography, Skincare & Grooming, Things for Children, Fashion, Food, Homewares & Textiles, Jewellery & Accessories, Paper & Craft, Furniture, Pets and Christmas.
Customers to our events number over 20,000+ over each weekend event – seriously! The market is held at EPIC, Exhibition Park in Canberra and can cope beautifully with these massive numbers.
We have been working really hard to become accredited amongst our industry associations and we have won a number of awards. In 2012, we won the Canberra Business Point Award, were finalists in the Telstra Business Award and won a commendation at the ACT Tourism Awards. In 2013, we won the ACT Telstra Business Awards, ACT Canberra Business Point Awards and an ACT Tourism Commendation. In 2014, we were finalists in the ACT Telstra Business Awards and the ACT Canberra Business Point Awards.
Showcasing new & emerging designers, and helping handmade designers and food producers gain exposure and opportunities to develop their brand presence with retailers and the media is what we are all about. Each event is an opportunity for YOU to interact directly with your customers, gain important insight into your work and be seen by a wider audience. You pay a lot of money to attend a Handmade Market, so please make sure you read all the information on our website so that you can make the most of the opportunities of being part of our wonderful event.
How long does the market run for?
The markets run from 10am until 4pm on the Saturday and Sunday of the event. The Christmas market has an extra day, with evening trading from 5pm until 9pm on the Friday. Both days, and in the case of the Chrisitmas market, all THREE days, are mandatory.
*How much does a stall cost?
From March 2018
Small Stall (2x2m) Indoors $450 for 2 days (power not included)
Large Stall (3x3m) Indoors $590 for 2 days (power not included)
Coffee Van (6mx3m) Indoors $700 for 2 days (power included)
Extra Large Food Stall (6mx6m) Indoors $800 for 2 days (power included)
*Christmas incurs an addition cost for the extra trading hours.
Corners incur an additional cost of $80 for a small stall and $100 for a large stall.
A one-off $35 admin fee applies on first application or if taking a break for longer than 12 months.
What else is available for my stall?
You can request a corner space (for an additional cost of $80 for small and $100 for large corners). These are limited and we cannot offer everyone who asks – sorry but we do try to spread the love though! Power is included for food and coffee vans. However, it is not included for other stalls. To book power and hire of tables, chairs etc. through the hiring provider, we will provide a link to their form and payment. Payment goes directly to the hiring provider, not us. All of this is in the Stallholder Handbook forwarded to you with your acceptance.
Can I request to be next to someone or in a particular spot?
You sure can! We have a section on our form where you can request to be near a friend or someone you work well with at other markets, have a wall or be in natural light etc. It never hurts to ask and we will always try to accommodate any requests we can. Please note it’s not a given and, against popular belief, we can’t please everyone.
When are Registrations open?
Registrations to be an approved stallholder are open all year round. Once you have been approved to trade, you will be sent an email leading up to each event. You will have a week to respond to that email telling us whether you want to attend the next event or not.
How do I apply?
First, you fill out the registration to become an approved stallholder. Here we ask you about your business, your target audience and your products, asking you to include professional product shots and contact details. Everything you need to know before filling out this form is in the Sell at the Market section of the website. Once you have submitted this form, you will hear back from us within a week to tell you whether you have been approved.
Once approved, you will be put on our mailing lists and an email will be sent out to you prior each event to ask whether you want to attend. You will have a week to respond. If you do want to attend, you will be considered for that event. Don’t forget that we only have 260 stalls at each event, so being an approved stallholder doesn’t guarantee you a place. We carefully curate our range of products so sometimes, you might miss out. In this case, you will be put on a waitlist and we will notify you if a space becomes available.
If you decide not to attend the next event, or are placed on the waitlist, we will still email you when the time comes to open the following one. Please note that if you don’t attend any markets for 12 months, we will take your name off our approved stallholder list and you will have to register to be approved again.
When will I hear if I have a space or not?
We start looking at stallholders who want to attend the next event as soon as responses start to come in. This can be a very big job. We do not offer first in best dressed as each stallholder is judged on merit. Offers are sent by email the following week with links to payment.
If I don’t get a place will I still hear from you?
Yes you sure will, that’s how we roll. Everyone who says they want to attend the event receives a response. Make sure you have Handmade in your address book so emails don’t go astray. We wouldn’t want you to miss our response. Please check your spam folder and then email us if you did not hear back from us.
When do I have to pay for my space?
You will be directed to the payment gateway from your acceptance email. Payment has to be made within 7 days after acceptance. If you cannot afford to pay your invoice please do not apply to attend.
What if I need to cancel after I have paid?
After payment is made for your stall, NO refunds are given. There are no transfers or rollover of credit for the next market date. Written notification of non-attendance of an allocated market is required. Please contact us ASAP if for some reason you cannot attend. Please do not apply for the market if you cannot afford to pay your invoice. We do understand that emergencies happen and take each cancellation on its merit. Simply changing your mind is not an option.
Do I need to register for each event?
No, you don’t. Once you have been approved to sell by filling out and submitting the regsitration form, we will contact you just after each market and ask you whether you want to attend the next one. All you have to do is click in the link, tell us your stall size and requirements and submit. You need to make sure you read all the emails from Handmade, because you are only offered the chance to put your name down for the next market for a short time. You can log in at any time to make changes to your profile and update details. (If you don’t attend a market within 12 months of being approved, we will remove you from the list and you’ll have to reapply to be an approved stallholder.) If you attend a market as a stallholder you will be offered the option to apply and pre-pay for the next market on the day. Please note only limited numbers are accepted this way, and that applying this way does not guarantee acceptance.
Who can apply to attend Handmade?
Anyone with their own Australian made, handmade products. If you design your products but you have them made for you, you MUST let us know in your application. We Do NOT accept Fair trade items for sale. If this is how your business is structured we cannot offer you a spot at Handmade. This decision is final. Your product must be made in Australia.
If I have components in my finished product from overseas is that acceptable?
Yes it is. We understand that if you are a jewellery designer, for example, then you are probably ordering components from overseas. You must be designing the pieces and constructing the finished item in Australia. For example using a gorgeous Russian linen for screen printing your design yourself is acceptable. If your item, for ACCC standards, then shows a tag saying “made in Russia” because the linen etc is from Russia that is OK, please have a sign somewhere on your stall saying something like “Our designs are 100% designed and printed by us. We use only the best Russian linen for our items” or something that works for you. This does not need to be a big sign but you do need to have it and we WILL be checking.
Do I have to make my own products?
We would prefer this. However, we understand that it’s not always possible to make all of your own products. If you are asking others to make things for you, the idea/recipe/concept MUST be yours and you need to coordinate the making of the product. Please note that asking another individual or small business to help you make your products is in the spirit of Handmade. However, large scale manufacturing by larger businesses is not. Importing from outside of Australia is also not (see question above for exceptions). We reserve the right to accept or reject products on a case by case basis.
Do I need to run my own stall on the day?
It is preferable, as you know your products best. If you are sending someone else please make sure we are aware of this and that they know everything about your product and they are prepared. This means sending them the email and information about being at Handmade and making sure they have read our website. It really makes things hard for everyone, including your profit margins, when you send someone that doesn’t have all the information.
Do you mind if I/the person I send sits on our backside all day and read stuff on our phones and then complain sales weren’t very good?
Why YES we do mind. You pay a lot of money to be at Handmade, why would you not make the most of every minute of it? This is never a good look and we will ask you to get up and smile, take your name and probably not ask you to come back. Just saying…
Can I bring my children with me when I have a stall at the market?
Of course you can. However you are responsible for ensuring that they are safe, that they aren’t interfering with the ability of other stallholders to conduct their business, and that they are supervised at all times. It is a good idea to leave children under the age of 7 at home if you are able to as the market is a busy place, and you want to be able to concentrate on providing the best possible service to your customers.
Can I share a stall at the market?
No sorry, not with another business. Everything you sell must be yours. Please do not bring another designer’s goods on the day and hope we will not notice.
Can I apply or trade for only one of the event days?
No sorry, two days only, and three for Christmas. Make sure you bring enough stock it is such a shame to sell out on the first day and miss out on all those sales.
I am applying from interstate, can I courier the stock to the venue?
Yes you can. Please see the section in the Stallholder Handbook.
Do I need public Liability Insurance?
You must be covered by a policy, and we will require evidence that it is current. You will need min $10Million public Liability Insurance in your business’s name.
Is there a hire service for power and tables etc?
Yes there is. This is not something we arrange and this must be done through the hire group. This information is given to you with your Stallholder Handbook. Payment for these items goes directly to the hiring group not us. Did we mention you do not pay us for these things and you organise it through the hire group?
Do I need an ABN?
No you don’t need to have a registered ABN to trade at the Handmade Market. If you do not though you should think about getting one from the ABR for your business.
Do I need Eftpos and is there an ATM?
You do not need to have Eftpos but the retailers that do say it does help with sales. There are four ATMs on site located at the venue.
Is there food available?
There sure is. We have a gourmet food hall as part of the market, with hot food vans, barista coffee, a selection of drinks and a huge range of other options. We also have stall helpers who can mind your stall or buy drinks for you.
There are a number of things that we consider when selecting retailers. These include:
The quality, range and style of products
Merchandising and presentation of products, on the stall and through photography
Uniqueness of the product
Appropriate, suitable and viable for selling at the markets
Other places the product is available for sale
Right fit for the Handmade customer demographic
Online and social media activity
The amount of information provided in the application plays a big part in helping us to assess individual businesses when deciding who to take for each market. Acceptance into Handmade is highly competitive with many more approved applicants than positions available at each market. The better your stall, photographs and profile, the better your chances of attending the market.
Before applying you MUST also read our Terms & Conditions page, which contains our fine print and essential reading. Don’t try to fill out the application form without reading it – that would just be plain silly!